FAQ

Raihah guide

Frequently asked questions

Everything you may want to know before finding your next signature scent.

How do I choose without smelling first?+

Our Discovery Set is coming soon. Until then, use the fragrance notes and descriptions on each product page to choose a scent that feels right for you.

What is the difference between an eau de parfum and an attar?+

Eau de parfums are alcohol-based sprays with 15–22% concentration. Attars are pure, alcohol-free perfume oils applied to pulse points. Attars sit closer to the skin and last longer per drop, while sprays offer more projection.

Are the fragrances unisex?+

Yes. Every fragrance in the Raihah range is composed without a gender in mind—choose the scent that speaks to you.

How long does a bottle last?+

A 50 ml spray gives roughly 500 sprays, which is around four to six months of daily wear. A 6 ml attar typically lasts three to four months with one daily application.

Are the attars really from Kannauj?+

Yes. Each attar is distilled in Kannauj, Uttar Pradesh, using the traditional deg-bhapka method, and bottled in Lucknow.

Can I return a fragrance?+

We do not accept returns, refunds, or exchanges for change of mind or fragrance preference. If an item is wrong or damaged, contact us within 48 hours of delivery with a continuous unboxing video showing the parcel opened from the intact plastic wrap. Eligible cases are reviewed for exchange only.

Still need help? Email raihahtrading@gmail.com and we’ll be happy to assist. For full delivery and exchange details, please see Shipping & Returns.